Virta
PRIVACY POLICY
This page describes the privacy policy for visitors of Virta websites.
Privacy Policy for EV Drivers using Virta charging services can be found here (document updated 2023-02-01).
Liikennevirta Ltd.: Customer data privacy policy
1. The Registrar and Registry Contact
Name: Liikennevirta Oy
Address: Energiakuja 3 00180 Helsinki
Phone: +358 (0)800 02200
Business ID: 2588986-2
2. Data Protection Officer
Virta (Liikennevirta Oy): Data Protection Officer:
Contact person: Jussi Ahtikari, CTO
E-mail: jussi.ahtikari@virta.global
3. Register
The Register deals with the Personal Data (hereinafter referred to as "the Customer") of Clients and Customers of the Data Transfer Service of Virta (Liikennevirta Oy). (hereinafter referred to as "the Company”).
4. Purposes and basis for processing
The purpose of handling the Customer personal data is to manage and maintain a working relationship between the Customer and the Company.
In addition, the use of existing Customers' personal data is aimed at direct marketing of services and products of the Company.
The basis for the processing of personal data is a legitimate interest of the Company or the Customer's contractual relationship with the Company (implementation of the contract) and, where appropriate, the Customer's consent.
5. Personal data to be processed
Using its Customer Register, the Company processes the following Personal Customer Information:
- Customer's name;
- Customer's contact information (postal address, e-mail address and telephone number); as well as
- Customer's username.
6 Regular sources of information
Personal information is collected from the Customers themselves (e.g. contact details of the data subject via the Company's website) and the contractual agreement between the Company and the Customer.
7. Regular transfers of personal data
Personal data shall not be disclosed to third parties.
Personal Data can be transferred to the following Company's partners and subcontractors on behalf of the Company for the purposes of managing and maintaining Customer relationship.
The Company currently works in cooperation with the following partners and subcontractors: Devolon, Gofore, IWA Labs, Vincit, Solinor, MailChimp, OP, Stripe, Amazon, Hubject, Dropbox, Gireve, DNA, PaperTrail, Codemate, Advance B2B, Hubspot.
8. Transfers of personal data outside the EU or EEA
The Company may also use other service providers for the processing of personal data outside the European Union or the European Economic Area. The transfer of personal data outside the European Union or the European Economic Area is always conducted on the basis of any of the following legal grounds:
- The European Commission has established that an adequate level of data protection will be ensured in the recipient country concerned;
- The Company has implemented the appropriate safeguards for the transfer of personal data, using standard terms of privacy approved by the European Commission. The Registrant then has the right to obtain a copy of these standard terms by contacting the Company, as described in the section “Contacts”; or
- the data subject has given his/her express consent for the transfer of their personal data, or there is a legitimate basis for the transfer of personal data.
We are currently utilising the following service providers outside the EU or the European Economic Area: Dropbox (USA), Papertrail (USA), Hubspot (USA).
9. Retention of personal data
Personal information is retained as long as the Customer relationship is valid. After the termination of the Customer relationship, personal data can be retained for a maximum of one year. Personal data may be stored longer if the applicable law (e.g. the Accounting Act) or the contractual obligations of the Company to a third party require longer retention periods.
10. Registered Rights
The Customer has the right, at any time, to object to the processing of his/her personal data for direct marketing purposes. The Customer may give the Company specific consents and bans with regards to direct marketing (for example, he/she may prohibit marketing e-mails, but allow marketing messages sent by a letter).
In addition, the Customer is entitled, at any time, to demand compliance with applicable data protection laws, namely:
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to receive information regarding the processing of his/her personal data;
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to obtain access to their personal information and verify how this personal data is processed by the Company;
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to demand rectification and/or supplementation of erroneous and/or insufficient personal data;
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to demand the removal of their personal data;
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to object to the processing of his/her personal data on a basis related to their personal situation, even if the processing of personal data is the legitimate interest of the Company;
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to obtain personal data in a convertible format and transfer such information to another Registrar, provided that this particular Customer has personally supplied his/her personal information to the Company, and the Company processed such personal data on the basis of the contractual agreement and the processing was performed automatically; and
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to demand a restriction in the processing of their personal data.
The Customer must submit a request for the implementation of the aforementioned rights, using contact details shown in this document. The Company may ask the Customer to specify the details of his/her request in writing and to confirm the Customer's identity, before processing this request. The Company may refuse to execute the request on the basis of the applicable law
11. The right to appeal to the supervisory authority
The Customer has the right to file a complaint with the relevant supervisory authority or with the supervisory authority of the EU Member State where the Customer's place of residence or work is 3 (3) located, if the Registrant considers that the Company has not processed the personal data in accordance with applicable data protection legislation.
12. Security
Any digitally processed personal data is protected and stored in the Company's information system, access to which is limited only to persons who need this information for performing their legitimate duties. These individuals have access to their respective personal usernames and passwords.
Personal data sent outside the Company shall be encrypted.
13. Contacts
Requests for the use of the Customer's rights, questions concerning this Privacy Policy, and other inquiries should be sent to the Data Transfer Service at support@virta.global or to the Company's Data Protection Officer mentioned in section 2.
14. Changes to this Privacy Policy
This Privacy Policy can be updated from time to time, for example, following changes in legislation. The current Privacy Policy was last updated on January 9, 2018. We strive to use all reasonable means to inform the Customer well in advance of any changes and their effects.
Cookie Declaration of the Virta website
This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Please state your consent ID and date when you contact us regarding your consent.
Your consent applies to the following domains: www.virta.global
Your consent ID: Fqr4BOmam2LII7whxELU2SzPNCJmoM/tzAXnPZEUL2UsKdCH5ZpHuA==Consent date: Tuesday, February 20, 2024 at 05:10:19 PM GMT+1
Necessary (27)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __cf_bm [x5] | Hubspot info.virta.global Monotype www.virta.global zoominfo.com |
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day | HTTP Cookie |
| __cfruid [x4] | Hubspot info.virta.global Zendesk www.virta.global |
This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. | Session | HTTP Cookie |
| _cfuvid [x4] | BambooHR Hubspot zoominfo.com |
This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. | Session | HTTP Cookie |
| _OG_GDPR_COOKIE_ | Outgrow | This cookie determines whether the browser accepts cookies. | Session | HTTP Cookie |
| 1.gif | Cookiebot | Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. | Session | Pixel Tracker |
| bscookie | This cookie is used to identify the visitor through an application. This allows the visitor to login to a website through their LinkedIn application for example. | 1 year | HTTP Cookie | |
| CookieConsent [x3] | bornes.virta.global Cookiebot |
Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie |
| JSESSIONID | New Relic | Preserves users states across page requests. | Session | HTTP Cookie |
| li_gc | Stores the user's cookie consent state for the current domain | 180 days | HTTP Cookie | |
| test_cookie | Used to check if the user's browser supports cookies. | 1 day | HTTP Cookie | |
| ts | Dailymotion | This cookie is necessary for the PayPal login-function on the website. | 13 months | HTTP Cookie |
| usprivacy | Dailymotion | Detects whether the user has checked the Do Not Sell My Personal Information-button on the website. This feature is a part of the CCPA. | Session | HTTP Cookie |
| v1st | Dailymotion | Pending | 13 months | HTTP Cookie |
| visitorId | ws.zoominfo.com | Preserves users states across page requests. | 1 year | HTTP Cookie |
| ZD-suid | Zendesk | Unique id that identifies the user's session. | Persistent | HTML Local Storage |
Preferences (6)
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| inlined_view_id | Dailymotion | This cookie is used in conjunction with the video player. The cookie remembers if the user has muted the volume and keeps this setting on other video content watched by the visitor. | Persistent | HTML Local Storage |
| lidc | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 1 day | HTTP Cookie | |
| messagesUtk [x2] | Hubspot | Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. | 180 days | HTTP Cookie |
| vidyardSettings | Vidyard | Used to determine the optimal video quality based on the visitor's device and network settings. | Persistent | HTML Local Storage |
| ZD-store | Zendesk | Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user. | Persistent | HTML Local Storage |
Statistics (24)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| __hssc [x2] | Hubspot | Identifies if the cookie data needs to be updated in the visitor's browser. | 1 day | HTTP Cookie |
| __hssrc [x2] | Hubspot | Used to recognise the visitor's browser upon reentry on the website. | Session | HTTP Cookie |
| __hstc [x2] | Hubspot | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | 180 days | HTTP Cookie |
| _ga [x2] | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie | |
| _ga_# [x2] | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 2 years | HTTP Cookie | |
| _gat [x2] | Used by Google Analytics to throttle request rate | 1 day | HTTP Cookie | |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie | |
| AnalyticsSyncHistory | Used in connection with data-synchronization with third-party analysis service. | 30 days | HTTP Cookie | |
| collect | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Session | Pixel Tracker | |
| dmvk | Dailymotion | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | HTTP Cookie |
| gaCookie1 | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | 2 years | HTTP Cookie | |
| gaCookie1_gid | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | 1 day | HTTP Cookie | |
| hubspotutk [x2] | Hubspot | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | 180 days | HTTP Cookie |
| td | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | Pixel Tracker | |
| visitorId | Vidyard | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Persistent | HTML Local Storage |
| ZD-buid | Zendesk | Unique id that identifies the user on recurring visits. | Persistent | HTML Local Storage |
| ziwsSessionId | ws.zoominfo.com | Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | Session | HTML Local Storage |
Marketing (67)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| #-# [x2] | YouTube | Pending | Session | HTML Local Storage |
| (unnamed) | Leadfeeder | Tracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes. | Session | Pixel Tracker |
| __hmpl | Hubspot | Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. | Persistent | HTML Local Storage |
| __ptq.gif | Hubspot | Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. | Session | Pixel Tracker |
| _fbp [x3] | Meta Platforms, Inc. | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| _gcl_au [x3] | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie | |
| _lfa | sc.lfeeder.com | Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. | Persistent | HTML Local Storage |
| _lfa | sc.lfeeder.com | Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. | 1 year | HTTP Cookie |
| _lfa_expiry | sc.lfeeder.com | Contains the expiry-date for the cookie with corresponding name. | Persistent | HTML Local Storage |
| _lfa_test_cookie_stored [x2] | sc.lfeeder.com | Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. | Session | HTTP Cookie |
| _nauid | N.Rich | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | 400 days | HTTP Cookie |
| _TEST_ | Dailymotion | Collects data on visitor interaction with the website's video-content. This data is used to make the website's video-content more relevant towards the visitor. | Session | HTTP Cookie |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Pixel Tracker | |
| b | Slack | Collects statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. | 400 days | HTTP Cookie |
| bcookie | Used by the social networking service, LinkedIn, for tracking the use of embedded services. | 1 year | HTTP Cookie | |
| collect/ | Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. | Session | Pixel Tracker | |
| HUBLYTICS_EVENTS_53 | Hubspot | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Persistent | HTML Local Storage |
| IDE | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year | HTTP Cookie | |
| iU5q-!O9@$ [x2] | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | HTML Local Storage |
| LAST_RESULT_ENTRY_KEY [x2] | YouTube | Used to track user’s interaction with embedded content. | Session | HTTP Cookie |
| lastExternalReferrer | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| lastExternalReferrerTime | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| li_adsId | Pending | Persistent | HTML Local Storage | |
| li_sugr | Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. | 3 months | HTTP Cookie | |
| LogsDatabaseV2:V#||LogsRequestsStore | YouTube | Pending | Persistent | IndexedDB |
| nextId [x2] | YouTube | Used to track user’s interaction with embedded content. | Session | HTTP Cookie |
| pagead/1p-user-list/# | Pending | Session | Pixel Tracker | |
| pagead/landing [x2] | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel Tracker | |
| remote_sid | YouTube | Necessary for the implementation and functionality of YouTube video-content on the website. | Session | HTTP Cookie |
| requests [x2] | YouTube | Used to track user’s interaction with embedded content. | Session | HTTP Cookie |
| ServiceWorkerLogsDatabase#SWHealthLog | YouTube | Necessary for the implementation and functionality of YouTube video-content on the website. | Persistent | IndexedDB |
| TESTCOOKIESENABLED | YouTube | Used to track user’s interaction with embedded content. | 1 day | HTTP Cookie |
| UserMatchHistory | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. | 30 days | HTTP Cookie | |
| VISITOR_INFO1_LIVE | YouTube | Tries to estimate the users' bandwidth on pages with integrated YouTube videos. | 180 days | HTTP Cookie |
| VISITOR_PRIVACY_METADATA | YouTube | Stores the user's cookie consent state for the current domain | 180 days | HTTP Cookie |
| YSC | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | HTTP Cookie |
| yt.innertube::nextId [x2] | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Persistent | HTML Local Storage |
| ytidb::LAST_RESULT_ENTRY_KEY [x2] | YouTube | Used to track user’s interaction with embedded content. | Persistent | HTML Local Storage |
| YtIdbMeta#databases [x2] | YouTube | Used to track user’s interaction with embedded content. | Persistent | IndexedDB |
| yt-remote-cast-available [x2] | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-cast-installed [x2] | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-connected-devices [x2] | YouTube | Stores the user's video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-device-id [x2] | YouTube | Stores the user's video player preferences using embedded YouTube video | Persistent | HTML Local Storage |
| yt-remote-fast-check-period [x2] | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-app [x2] | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
| yt-remote-session-name [x2] | YouTube | Stores the user's video player preferences using embedded YouTube video | Session | HTML Local Storage |
Unclassified (6)
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _ncsrc | N.Rich | Pending | 400 days | HTTP Cookie |
| {"words":[#,#,#,#,#],"sigBytes":20} | Vidyard | Pending | Persistent | HTML Local Storage |
| d-l | Slack | Pending | Session | HTTP Cookie |
| learning/v1/pixel | N.Rich | Pending | Session | Pixel Tracker |
| learning/v1/pixel/add | N.Rich | Pending | Session | Pixel Tracker |
| x | Slack | Pending | 1 day | HTTP Cookie |
Cookie Declaration of the Virta Hub
The cookie declaration of the Virta Hub can be found here:
